KUALA LUMPUR: The Inland Revenue Board of Malaysia (LHDN) will open the Government Special Assistance (BKK) counters from today for appeals applications under the Bantuan Prihatin Rakyat (BPR).
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LHDN, in a statement today, said the counters would be opened from 8am until noon according to the working days for each state and via appointments only.
“It is also limited to low-risk customers based on the MySejahtera application. Customers must comply with the SOPs set, such as scanning the MySejahtera application, always wearing face masks, checking body temperature and maintaining physical distancing,” the agency said.
BPR-related inquiries can be directed to the BKK line at 1800-88-2747 which will be opened from 9am to 4pm, from Monday to Friday.
Yesterday, finance minister Tengku Zafrul Aziz announced that the appeal period for BPR applications that were not approved would be opened from June 15 to 30.
Meanwhile, LHDN in the statement, said the businesses for the Stamp Duty Counter (Branch Stamp Office, Satellite Office and Revenue Service Centre) remained open to customers and Individual Duty Payers who could not register as users of Stamp Assessment And Payment System (STAMPS) as stipulated since the implementation of the movement control order (MCO 3.0).
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The operating hours would be based on the working days in every state, namely, from 8am to 1pm, it added.
LHDN payment centres would also remain operational in Kuala Lumpur, Kota Kinabalu and Kuching from Monday to Friday, from 8am to noon.
The Hasil Care Line (Call Centre and Live Chat) would operate as usual from Monday to Friday, 9am to 5pm, while the lines to the LHDN headquarters and branches were closed, it added.
LHDN urged customers to check the list of its offices and branches which were temporarily closed before going to any premises to avoid any problems.
Customers can access the list via this link.-BERNAMA