MOF to Enhance Communication for MySara Initiative

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October 2 , Kuala Lumpur, Malaysia (TheCapitalPost) – Qube Media Sdn Bhd, a pioneering AI-driven communication and marketing agency, has successfully bridged a critical communication gap for the Ministry of Finance (MOF) with its advanced communication software, playing a pivotal role in the government’s MySara initiative.
MySara, a government project designed to streamline financial aid distribution and provide crucial financial literacy resources to the underserved population, faced challenges in effectively communication with its end users.The MOF sought to enhance the reach and engagement of the MySara initiative, which primarily targets B40 communities and other vulnerable groups, by improving the communication of important updates through the platform. Qube Media stepped in with its cutting-edge AI powered communication software, addressing key pain points in user engagement, real-time feedback, and personalized messaging.

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The collaboration enabled MOF to leverage Qube Media’s software, ensuring that key messages were delivered efficiently to the right audiences. Through the use of AI-powered automation, the MOF saw a marked improvement in its interaction with users of MySara. The platform now tailors content to meet individual needs, providing a seamless flow of information about financial programs, eligibility criteria, and customer service.

Empowering Government Initiatives with AI Solutions

“We are thrilled to partner with MyKasih and MOF and be part of a government initiative as impactful as MySara,” said Qube Media CEO. “Our AI communication platform is designed to enhance the way large-scale organizations, including government bodies, engage with their audiences. By automating and personalizing interactions, we can ensure no one falls through the cracks, and every user gets the attention and information they deserve.”

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A Step Forward in Public Sector Digitalization

This collaboration aligns with Malaysia’s broader digital transformation goals, where AI and technology play a central role in public service delivery. By leveraging AI communication tools, the MOF has not only improved outreach but has also set a new standard for how government agencies can utilize advanced technologies to better serve the public.

Qube Media’s success in solving MOF’s communication gap with its end users demonstrates the vast potential of technology in enhancing public sector services. As more government agencies turn to AI-driven solutions, Qube Media continues to position itself as a key player in the AI-powered communication and marketing space.

This partnership is set to expand, with MOF exploring additional ways to incorporate Qube Media’s AI technology across other government initiatives.
-TheCapitalPost


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